The Health Resources & Services Administration operates several research programs to improve the provision and quality of telehealth services, particularly to people who are underserved by brick-and-mortar facilities in rural, frontier, and urban settings. The agency sponsors eight of these initiatives, including:
The Telehealth Research Center Program (TRC), which focuses on training providers, educating the public, and spreading research findings. The TRC accomplishes its mission through individual meetings, webinars, and conference presentations.
The Telehealth Network Grant Program (TNGP) enhances the applicability of research to medical practices. Currently, the TNGP promotes using provider networks to bolster emergency services to rural residents and help them benefit from consultations around the clock.
Also focused outside of cities is the Telehealth Centers of Excellence (COE) effort. COE works with high-performing telehealth entities on insurance reimbursement in high poverty areas with a prevalence of chronic illnesses.
Finally, the Evidence Based Telehealth Network Program (EBTNP) strengthens networks of telehealth providers. It leverages the information collected by these organizations to determine best practices backed by research results.